Diamond Beach may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience.

We may also use your details to complete and deliver your orders and manage your account. Personal information that you provide will not be disclosed to a third party unless it is essential when processing your order (for example to a payment gateway partner) or because

Diamond Beach is required to do so by law (for example to a fraud prevention agency).

When you register with Diamond Beach for an account, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, features, special offers, competitions or any other items of interest.

If you choose to receive our newsletter emails you will still be offered the opportunity to unsubscribe at any time.

We may collate information about site traffic, sales, wish lists, and other commercial non-personal information but this is for internal review only and helps us to improve our site.

If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

If you wish to contact us to regarding any personal information that we may hold about you, or to ask us to stop sending you emails then please contact us at: customerservice@diamondbeach.co.uk


Cookies are a technology, which can be used to provide you with tailored information from a Website. A cookie is an element of data that a Website can send to your browser, and which your browser may then store on your system.

Cookies on our site are used for:

  • storing enquiry information, and
  • auto completing search or enquiry fields

Cookies may be sent to your browser to enable automatic log-ins upon further visits, as well as for content customization.

Other third party cookies

Our website also uses a third party analytics company (Google Analytics) which sets its own cookie to perform this service.

Site Visits:

Whenever you request a page through your browser, navigation and clickstream data such as:

  • your IP address
  • browser and version
  • operating system
  • date and time
  • the site from which you came
  • the search term you entered

are stored in a log file and/or database via Google Analytics. Any search terms that you enter into any site search are also logged. This information cannot be used to identify specific individuals, and is only used for:

  • website and system administration
  • research and development

This information is kept on a secure server hosted by our third party hosts as well as servers within Google, and on occasion locally.

How can I control cookies?

If you are unhappy about accepting cookies, you can amend your internet browser settings to notify you when you receive a cookie. This will allow you to decide whether to accept cookies or not on a individual basis. You can also disallow them completely as well as deleting any cookies already saved onto your machine. You should note however that in some cases this might adversely affect your user experience as some site functionality will no longer work correctly.